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	<title>Grammar Software &#187; business writing</title>
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	<link>http://www.grammarsoftware.com</link>
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		<title>Writing Voice And Style For Cover Letters And Application Essays</title>
		<link>http://www.grammarsoftware.com/blog/writing-voice-style-cover-letters-application-essays/</link>
		<comments>http://www.grammarsoftware.com/blog/writing-voice-style-cover-letters-application-essays/#comments</comments>
		<pubDate>Sat, 28 Aug 2010 03:15:13 +0000</pubDate>
		<dc:creator>grammar</dc:creator>
				<category><![CDATA[article writing]]></category>
		<category><![CDATA[business writing]]></category>
		<category><![CDATA[improve writing]]></category>
		<category><![CDATA[letter writing]]></category>
		<category><![CDATA[writing tips]]></category>
		<category><![CDATA[cover letters]]></category>
		<category><![CDATA[writing style]]></category>
		<category><![CDATA[writing voice]]></category>

		<guid isPermaLink="false">http://www.grammarsoftware.com/?p=1547</guid>
		<description><![CDATA[When writing cover letters and application essays, the voice and style you employ matter a lot in creating intrigue among [...]]]></description>
			<content:encoded><![CDATA[<p>When writing cover letters and application essays, the voice and style you employ matter a lot in creating intrigue among your prospective employers.   Anyone can write words that follow a format.  It takes someone who know themselves well enough to allow their own voice and style to shine through in writing.</p>
<p>What can you do to make sure your writing reflects your personality?</p>
<ol type="1">
<li>Make it yours.  How?       By writing about your experiences, your background, your thoughts      and your ideas, instead of seguing into someone or something else.   Employ your own words, communicating it      such that your personality shines through, rather than that promoted by a      bland and safe stylebook .</li>
<li>Be approachable.  Keep your writing style approachable by      leaving out the difficult words and complicated language.  That may have worked for you for some      courses in school, but that&#8217;s not helping your cause here.  Keep it classy, but approachable.</li>
<li>Show intelligence.  As a corollary to the above, you need to      pair approachability with intelligence.       Everybody loves a smart applicant, they just don&#8217;t like it when      you&#8217;re too smug for your own good.</li>
</ol>
<p>One guaranteed way to ensure good style in your cover letters and application essays is to use a <a href="http://www.grammarsoftware.com">formal writing software</a>.  There are many settings for these specialized types of program and they include tweaks that can really give your style the approachability it deserves, even while you&#8217;re looking to paint yourself as an intelligent candidate.</p>
]]></content:encoded>
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		<item>
		<title>How To Write Instructions</title>
		<link>http://www.grammarsoftware.com/blog/write-instructions/</link>
		<comments>http://www.grammarsoftware.com/blog/write-instructions/#comments</comments>
		<pubDate>Thu, 26 Aug 2010 20:42:36 +0000</pubDate>
		<dc:creator>grammar</dc:creator>
				<category><![CDATA[business writing]]></category>
		<category><![CDATA[instruction writing]]></category>
		<category><![CDATA[instructions]]></category>

		<guid isPermaLink="false">http://www.grammarsoftware.com/?p=1545</guid>
		<description><![CDATA[Instructions are a way to show people how to perform a process.  When you email someone the directions to your [...]]]></description>
			<content:encoded><![CDATA[<p>Instructions are a way to show people how to perform a process.  When you email someone the directions to your house, write a how-to about faucet repair or leave detailed tasks for an employee to do, you&#8217;re usually giving them instructions.</p>
<p>There are many ways you can format instructions.  You can use step-by-step lists, detailed narratives to illustrate what the user should do, diagrams, flowcharts and more.  Regardless of what format you use, they all share certain similar traits.  Keeping track of these should help you the next time you write your own instructions.</p>
<ol type="1">
<li>All instructions include      ordered steps.  If you&#8217;re not giving      the reader a series of things to do in a particular order, then you&#8217;re      probably not writing an instruction.</li>
<li>Instructive sentences are      best conveyed with an imperative tone.       Don&#8217;t hesitate to employ an imperative tone.  You&#8217;re not making a request or stating a      fact &#8211; you&#8217;re giving directions about what to do.</li>
<li>Hazardous or difficult steps      should come with corresponding cautionary statements.  Make sure to add special precautions for      sensitive, dangerous or complicated steps.       If you want the reader to be take on a particular frame of mind      when doing something, say so, instead of expecting them to figure it out      on their own.</li>
<li>Examples and illustrations      will help clear up potentially unclear instructions.   Use examples liberally, especially with      steps which may be more difficult to understand.</li>
</ol>
<p>As with all writing, make sure you revise and edit your work to be as clear as possible.   Remember to use a <a href="http://www.grammarsoftware.com">proofreading program</a>, as well, to help you iron out every last bit of the piece.</p>
]]></content:encoded>
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		<title>Types Of Business Letters</title>
		<link>http://www.grammarsoftware.com/blog/types-business-letters/</link>
		<comments>http://www.grammarsoftware.com/blog/types-business-letters/#comments</comments>
		<pubDate>Fri, 13 Aug 2010 02:20:26 +0000</pubDate>
		<dc:creator>grammar</dc:creator>
				<category><![CDATA[business writing]]></category>
		<category><![CDATA[letter writing]]></category>
		<category><![CDATA[business letters]]></category>
		<category><![CDATA[letters]]></category>

		<guid isPermaLink="false">http://www.grammarsoftware.com/?p=1514</guid>
		<description><![CDATA[Business letters come in all shapes and sizes.  Chances are, you&#8217;ll end up writing a good variety of them in [...]]]></description>
			<content:encoded><![CDATA[<p>Business letters come in all shapes and sizes.  Chances are, you&#8217;ll end up writing a good variety of them in your professional.  Here&#8217;s a brief guide to a few you&#8217;re most likely to encounter.</p>
<p><strong>Letters of inquiry. </strong>Written with the objective of conveying a request to the recipient, these types of letters will require you to be particularly clear and detailed.  If you don&#8217;t, it&#8217;s possible to be misinterpreted and you&#8217;ll end up not getting what you intended.</p>
<p><strong>Complaint letters. </strong>The purpose of complaint letters is to bring up an issue or a problem, particularly one that&#8217;s a result of the recipient&#8217;s wrongdoing.   When writing one, it&#8217;s important to remove emotion from the equation, paying particular attention to remaining courteous, despite the nature of the message.</p>
<p><strong>Order letters. </strong> Designed for ordering materials, these usually follow a standard format, since it&#8217;s a type of document that you&#8217;re likely to make regularly.</p>
<p><strong>Acknowledgment letters. </strong> These types of letters aren&#8217;t mandatory, but they are appreciated.    Keep a formal and courteous tone throughout, with a clear reference to what specific message or communication you are acknowledging.</p>
<p><strong>Response letters. </strong> Meant as a reply to a previous communication, the important thing here is to spell out your answer clearly, whether it&#8217;s in the affirmative or the negative.   Be direct, but courteous.</p>
<p>All business letters, of course, will benefit from being put through an <a href="http://www.grammarsoftware.com">effective grammar software</a>.  While it&#8217;s always the core message that counts, the way you deliver it can have a bearing on how it&#8217;s taken and understood, after all.</p>
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		<title>Business Writing: How To Deliver Bad News</title>
		<link>http://www.grammarsoftware.com/blog/business-writing-deliver-bad-news/</link>
		<comments>http://www.grammarsoftware.com/blog/business-writing-deliver-bad-news/#comments</comments>
		<pubDate>Wed, 11 Aug 2010 16:56:39 +0000</pubDate>
		<dc:creator>grammar</dc:creator>
				<category><![CDATA[business writing]]></category>
		<category><![CDATA[improve writing]]></category>
		<category><![CDATA[writing tips]]></category>
		<category><![CDATA[bad news]]></category>
		<category><![CDATA[business messages]]></category>

		<guid isPermaLink="false">http://www.grammarsoftware.com/?p=1511</guid>
		<description><![CDATA[Nobody wants to be the bearer of bad news.  Not only is it a generally somber task, the fact that [...]]]></description>
			<content:encoded><![CDATA[<p>Nobody wants to be the bearer of bad news.  Not only is it a generally somber task, the fact that readers aren’t likely to be very receptive to it just adds to the difficulty.</p>
<p>However, communicating bad news is part of everyday business.   If you don&#8217;t, then you can&#8217;t refuse requests you can&#8217;t handle, turn down offers you can&#8217;t accept or inform clients when there are problems going on.</p>
<p>Some techniques can help soften the blow of bad news, though, and employing them in your writing should help ease the negativity just a little bit.</p>
<ul>
<li>Start with something positive.  Tell the good news first or pay the recipient a compliment, before delivering your actual message.  Keep it brief, though, lest raise their hopes up unnecessarily.</li>
<li>Close positively.  After starting positive and delivering the bad news, close the communication in a positive tone.  This cushions the negative message in between two positives, effectively lessening its impact.</li>
<li>Be empathetic.  Empathize with the recipient, understanding their position and keeping it in mind when you&#8217;re writing.  There&#8217;s nothing you can do about bad news, but you can show some sympathy to ease the negative effects.</li>
<li>Provide reasons.  Never deliver a bad message without an accompanying reason.  People want to know why and, in these cases, they usually deserve to.</li>
</ul>
<p>When delivering a negative message, you want it to come across clearly, all while managing to keep as positive a mood as possible.  To ensure clarity,  use an <a href="http://www.grammarsoftware.com">English grammar checker</a> &#8211; skipping it might leave them thinking you meant something else.</p>
]]></content:encoded>
			<wfw:commentRss>http://www.grammarsoftware.com/blog/business-writing-deliver-bad-news/feed/</wfw:commentRss>
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		<title>Speech Writing For The Rest Of Us</title>
		<link>http://www.grammarsoftware.com/blog/speech-writing-rest/</link>
		<comments>http://www.grammarsoftware.com/blog/speech-writing-rest/#comments</comments>
		<pubDate>Tue, 06 Jul 2010 02:21:40 +0000</pubDate>
		<dc:creator>grammar</dc:creator>
				<category><![CDATA[business writing]]></category>
		<category><![CDATA[writing tips]]></category>
		<category><![CDATA[speech writing]]></category>
		<category><![CDATA[speech writing tips]]></category>

		<guid isPermaLink="false">http://www.grammarsoftware.com/?p=1455</guid>
		<description><![CDATA[You didn&#8217;t think people just climbed to a podium and made up words as they came into their minds, did [...]]]></description>
			<content:encoded><![CDATA[<p>You didn&#8217;t think people just climbed to a podium and made up words as they came into their minds, did you?  Of course, people do put in work in writing their speeches.  That&#8217;s the only way to ensure the words you spout on stage will serve your message well.</p>
<p>When writing speeches, always keep these things in mind:</p>
<ol type="1">
<li>Write it for the way you      naturally speak.  If you compose      something too far off from your natural way of speaking, you&#8217;ll end up      looking stiff and out of your element on stage.  As such, it&#8217;s imperative to use words      and sentence structures that you&#8217;re comfortable enunciating.</li>
<li>Plan your pauses.  Use plenty of punctuation to plan for      pauses during the speech.  Not only      do pauses allow the listeners to process what you say, it helps you regain      your breath while up there as well.</li>
<li>Use a tape recorder to get a      better idea of how you sound.  Not      only will this help you plan where to put stronger emphasis, it also lets      you time your speech, so that you neither write too long nor too short a      speech.</li>
<li>Keep to one idea per      sentence.  This makes it easier for      the audience to make out what you&#8217;re saying.</li>
<li>Use a <a href="http://www.grammarsoftware.com">grammar checker</a>.  Check your speech for grammar and      mechanical mistakes.  While you can      get away with some form of errors, since the material is spoken, it pays      to keep it as low in count as you can manage.</li>
<li>Avoid jokes.  That is, unless you&#8217;re naturally      funny.  Planning a speech doesn&#8217;t      magically endow you with a capacity for humor.  Take the less riskier road.</li>
</ol>
]]></content:encoded>
			<wfw:commentRss>http://www.grammarsoftware.com/blog/speech-writing-rest/feed/</wfw:commentRss>
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		<title>Adding A Little Creativity In Your Business Writing</title>
		<link>http://www.grammarsoftware.com/blog/adding-creativity-business-writing/</link>
		<comments>http://www.grammarsoftware.com/blog/adding-creativity-business-writing/#comments</comments>
		<pubDate>Thu, 24 Jun 2010 02:11:40 +0000</pubDate>
		<dc:creator>grammar</dc:creator>
				<category><![CDATA[business writing]]></category>
		<category><![CDATA[creative writing]]></category>
		<category><![CDATA[writing improvement]]></category>
		<category><![CDATA[writing tips]]></category>
		<category><![CDATA[creativity]]></category>
		<category><![CDATA[office writing]]></category>

		<guid isPermaLink="false">http://www.grammarsoftware.com/?p=1419</guid>
		<description><![CDATA[Most people don&#8217;t bother about adding creative touches to business writing.  It makes perfect sense too.  Most people who read [...]]]></description>
			<content:encoded><![CDATA[<p>Most people don&#8217;t bother about adding creative touches to business writing.  It makes perfect sense too.  Most people who read stuff for business put a premium on clarity and conciseness, rather than elegance and flair.</p>
<p>That doesn&#8217;t mean creative writing principles have absolutely no room in business.    In fact, you can implement certain techniques drawn from creative writing endeavors to aid your professional communication.</p>
<ol type="1">
<li>Allusion is an excellent way      to clear up confusing information, by calling attention to something      well-known.   Make sure the reader      gets the parallel between the two things, though, lest risk confusing them      even further.</li>
<li>Imagery, which refers to      visually descriptive language, can also work in certain types of business      writing, especially when trying to get the reader to picture a scene or an      event in their heads.  If you can      make your reader see the exact idea you have in your head, it can prove      very beneficial for certain types of communication, such as proposed      solutions to problems or when discussing potential issues you&#8217;ve      identified.</li>
<li>Personification, that process      of attaching a human characteristic to non-human things, might sound a tad      too out of place in business writing.       However, a &#8220;product that leaps out of store shelves&#8221; says      a lot about how well an item is selling that it&#8217;s likely a better way to      express that idea than other alternatives.</li>
</ol>
<p>As with all writing, your creativity is all for nothing if you don&#8217;t write with clarity and correctness.  For that reason, it&#8217;s imperative you employ an <a href="http://www.grammarsoftware.com">effective grammar software</a> to help you out in all your business writing.</p>
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			<wfw:commentRss>http://www.grammarsoftware.com/blog/adding-creativity-business-writing/feed/</wfw:commentRss>
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		<title>How To Apply Persuasive Writing  Principles To Your Sales Letters</title>
		<link>http://www.grammarsoftware.com/blog/apply-persuasive-writing-principles-sales-letters/</link>
		<comments>http://www.grammarsoftware.com/blog/apply-persuasive-writing-principles-sales-letters/#comments</comments>
		<pubDate>Fri, 18 Jun 2010 02:22:19 +0000</pubDate>
		<dc:creator>grammar</dc:creator>
				<category><![CDATA[business writing]]></category>
		<category><![CDATA[creative writing]]></category>
		<category><![CDATA[writing improvement]]></category>
		<category><![CDATA[writing tips]]></category>
		<category><![CDATA[persuasive writing]]></category>
		<category><![CDATA[sales letters]]></category>
		<category><![CDATA[sales writing]]></category>

		<guid isPermaLink="false">http://www.grammarsoftware.com/?p=1412</guid>
		<description><![CDATA[Sales letters, in many ways, are a subset of persuasive writing.  You are trying to prod the reader into taking [...]]]></description>
			<content:encoded><![CDATA[<p>Sales letters, in many ways, are a subset of persuasive writing.  You are trying to prod the reader into taking a very specific action, after all.  For that reason, many effective sales letters are often produced with the application of persuasive writing principles.</p>
<p><strong>Have a strategy going in. </strong>Don&#8217;t just sit down and write from the seat of your pants.  Selling requires more work before you write than he actual writing.  Define who your audience is, what problems they have that your product can solve and how you&#8217;re going to communicate that in the most effective way possible.</p>
<p><strong>Establish credibility. </strong>Persuasion requires that your audience respect your opinion.  If they don&#8217;t, no one will pay attention.  More than writing well with the help of your <a href="http://www.grammarsoftware.com">favorite grammar software</a>, you&#8217;ll need to show them that you understand their problems and that you&#8217;re qualified to offer the solution.</p>
<p><strong>Talk to your audience. </strong>Knowing your audience means being able to speak in their language.  Show them  you&#8217;re coming from the same place with your choice of words and phrases.</p>
<p><strong>Always back up your claims. </strong>If you claim something, back it up with evidence.  Your opinion doesn&#8217;t matter.  Prospects want cold, hard proof if they&#8217;re going to trust you.  Give it to them.</p>
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			<wfw:commentRss>http://www.grammarsoftware.com/blog/apply-persuasive-writing-principles-sales-letters/feed/</wfw:commentRss>
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		<title>Avoiding Reductionist Labels In Your Writing</title>
		<link>http://www.grammarsoftware.com/blog/avoiding-reductionist-labels-writing/</link>
		<comments>http://www.grammarsoftware.com/blog/avoiding-reductionist-labels-writing/#comments</comments>
		<pubDate>Mon, 14 Jun 2010 08:55:38 +0000</pubDate>
		<dc:creator>grammar</dc:creator>
				<category><![CDATA[business writing]]></category>
		<category><![CDATA[writing help]]></category>
		<category><![CDATA[writing improvement]]></category>
		<category><![CDATA[labels]]></category>
		<category><![CDATA[reductionist labels]]></category>

		<guid isPermaLink="false">http://www.grammarsoftware.com/?p=1407</guid>
		<description><![CDATA[While the politically correct won&#8217;t exactly come to arrest you for using reductionist labels in your writing, it&#8217;s always in [...]]]></description>
			<content:encoded><![CDATA[<p>While the politically correct won&#8217;t exactly come to arrest you for using reductionist labels in your writing, it&#8217;s always in your best interest to steer clear of them.  Sure, words like &#8220;consumers,&#8221; &#8220;blacks&#8221; and &#8220;targets&#8221; might be useful (in some contexts) to refer to people, they won&#8217;t be doing your writing any favors.  Simply put, these types of labels tend to diminish people into one function &#8211; and that&#8217;s something very few readers are likely to appreciate, whether the term affects them directly or not.</p>
<p>You see this all the time in corporate language, especially during communication among people within the same organization.  I&#8217;m not going to argue its effectiveness in cutting right through meetings or getting employees to understand the company&#8217;s goals, but it&#8217;s the type of language that can go bad when it spills over into non-closed communication materials.</p>
<p>Imagine referring to your customers as consumers or to your employees as resources in  a company newsletter.  That won&#8217;t go over well, would it?  They&#8217;re individuals with multi-faceted lives, after all, not some digit you can tack on to a report.</p>
<p>Such limiting use of language can immediately turn off various types of readers, especially those for whom the labels are actually being used on.  As such, we recommend avoiding them in your writing, even in situations  where  there might no backlash for their use.  In case you want to watch out for them, some of the more customizable <a href="http://www.grammarsoftware.com">grammar checking software</a> can actually be set to check for instances of such language, so you can include them as part of your final proofreading.</p>
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		<title>How To Write Effective Presentations</title>
		<link>http://www.grammarsoftware.com/blog/write-effective-presentations/</link>
		<comments>http://www.grammarsoftware.com/blog/write-effective-presentations/#comments</comments>
		<pubDate>Wed, 26 May 2010 00:37:12 +0000</pubDate>
		<dc:creator>grammar</dc:creator>
				<category><![CDATA[business writing]]></category>
		<category><![CDATA[report writing]]></category>
		<category><![CDATA[writing skills]]></category>
		<category><![CDATA[writing tips]]></category>
		<category><![CDATA[effective presentations]]></category>
		<category><![CDATA[presentation writing]]></category>

		<guid isPermaLink="false">http://www.grammarsoftware.com/?p=1369</guid>
		<description><![CDATA[Presentation writing can be a whole other beast. You may be good at regular writing, but if you take the [...]]]></description>
			<content:encoded><![CDATA[<p>Presentation writing can be a whole other beast.  You may be good at regular writing, but if you take the same approach with your presentations,  you&#8217;re just inviting disaster.  Here are a few tips to make sure the presentations you write put you on top:</p>
<p>1. Learn to write super short and succinct for your slides.  No need for full sentences if short phrases are clear enough.  Elaborations are often best spoken, instead of forced to fit in your presentation materials.</p>
<p>2. Write consistently throughout your slides.  If you write in short sentences, write that way throughout the rest of the presentation materials.  It helps the audience when they know what to expect in the coming slides.</p>
<p>3. Write humor down  before using.  Improvising humor during presentations often turns up bad results.</p>
<p>4. Any part of the presentation you recite should complement information on the slides.  Avoid surprising people with new, vital facts.</p>
<p>5. Don&#8217;t think in terms of word count.  Think, instead, in terms of length.  Since this is harder to get precisely, make sure you practice your speech and time it.</p>
<p>6. Give people time to think, just as you give them space to pause in written work.</p>
<p>7. Use a <a href="http://www.grammarsoftware.com">comprehensive writing software</a> for your presentation materials.  Sure, a large part of your grade will hinge on how you perform in front of the audience.  Badly proofread materials, however, can cost you some points off.  Make sure that doesn&#8217;t happen.</p>
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		<title>How To Use The CLEAR Process In Your Writing</title>
		<link>http://www.grammarsoftware.com/blog/clear-process-writing/</link>
		<comments>http://www.grammarsoftware.com/blog/clear-process-writing/#comments</comments>
		<pubDate>Fri, 14 May 2010 22:15:25 +0000</pubDate>
		<dc:creator>grammar</dc:creator>
				<category><![CDATA[business writing]]></category>
		<category><![CDATA[improve writing]]></category>
		<category><![CDATA[report writing]]></category>
		<category><![CDATA[writing tips]]></category>
		<category><![CDATA[CLEAR]]></category>
		<category><![CDATA[CLEAR system]]></category>
		<category><![CDATA[marketing materials]]></category>

		<guid isPermaLink="false">http://www.grammarsoftware.com/?p=1353</guid>
		<description><![CDATA[Writing materials that intend to sell the reader on a product or service can do well to use CLEAR process, [...]]]></description>
			<content:encoded><![CDATA[<p>Writing materials that intend to sell the reader on a product or service can do well to use CLEAR process, coupled with a <a href="http://www.grammarsoftware.com">powerful writing software</a>.  In contrast to more overt sales letters, this process involves convincing the readers of a product&#8217;s merits by way of detailed explanations of features and benefits, without the hyperbole so common in the former.</p>
<p>CLEAR is an acronym, of course.  And the elements of writing it stands for are ones often employed in such marketing materials as white papers and case studies.  In case you&#8217;re not familiar with it, the letters stand for:</p>
<ul>
<li>Clarify the problem.  You want to create a detailed picture of the problem that your product or service will solve.  Writing it in a clear manner will ensure that prospects who might have the same issues can easily identify.</li>
<li>List the features of your product or service.  What are the characteristics that define your solution?  Shed particular light on those features that directly address the problem you defined above.</li>
<li>Educate your prospects on your product&#8217;s benefits.  Give a rundown of the benefits they stand to realize from employing your proposed solution, especially as it relates to the problem originally presented.</li>
<li>Add points of proof.  You can&#8217;t claim benefits without giving proof, so make sure to add that to effectively convince the reader of your product&#8217;s merits.</li>
<li>Restate your case to make sure the reader remembers.  No matter how good of a job you do in a paper, it won&#8217;t make its maximum potential if you don&#8217;t wrap it up nicely.</li>
</ul>
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